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AOL/AIM Fowards Policy

edited 10:33PM in Web Hosting Policies
Due to the increase in SPAM complaints and AOL's automated SPAM filter not being able to determine what is SPAM and what is a forward, effective 02/01/2007 LISH will no longer allow forwards from LISH accounts to AOL accounts.

We have tried every solution possible both on our end and working with AOL, but have been unable to come to an acceptable solution. Forwards to AOL/AIM accounts result in the majority of automated complaints we receive from AOL, each of these complaints then has to be researched to determine what is and what isn't SPAM. Often times a server is blacklisted by AOL due to the automated SPAM filter not being able to determine if an e-mail originated from LISH or was simply forwarded from a LISH account.

Fighting SPAM and keeping our servers off of any blacklists is a never ending battle. We understand that some of our customers wont be very happy with this choice but we feel it is in the best interest of LISH and our servers, and will help us to continue to provide the best service we possibly can.

Thank you for your continued support.
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